He's going to post the nitty gritty details of how they did it tomorrow, but here's his quick overview:
I know how it was done now. Confirmed with both the hacker and Apple. It wasn’t password related. They got in via Apple tech support and some clever social engineering that let them bypass security questions. Apple has my Macbook and is trying to recover the data.
They were able to get into his Mac, his iPhone, his iPad... Everything. And remote wipe them. I can't really comment on how to prevent this until he give more detail about the attack, but here's the take-home point for now:
Because I’m a jerk who doesn’t back up data, I’ve lost at more than a year’s worth of photos, emails, documents, and more. And, really, who knows what else.
It’s been a shitty night.
I'll bet. This is 2012. And he should know better. We all should. I've got everything, everything, backed up three times. I've got Super Duper cloning my OS and Storage drives1 every twelve hours to two more local drives, each. And I've got BackBlaze for an offsite copy of the OS drive and all of my photos.
But I'm still paranoid. Because I did lose just about everything once. For those of you who don't know the sad tale of the LaCie drive of yore, here it is. I had a really nice LaCie drive2 hooked up to my very first Mac, an iBook G4. But all it took was one drive-by from a labrador puppy to hook the cord and send the drive ass-over-teakettle onto the floor taking all of my music and all of our photos from our honeymoon with it.
Please. Don't get burned. You don't need a super-paranoid, conspiracy theory setup like mine. Go to Target tonight. Get a drive that's as big or bigger than the one in your computer. Set it up with Super Duper or Time Machine or whatever you Windows people use and get your stuff backed up. Then sign up for an online backup service, too. BackBlaze or Carbonite or CrashPlan. They all work fine. And they are all around $5 a month.
Just do it. Please.
1I have a super-fast, but small, SSD with Mac OS X, and a big, but slow, 1 TB external drive holding all of my photos, movies and music.
2300GB I believe. And that bad boy was really expensive back in 2005-ish.